Agentforce Salesforce Quality Assurance Tester
# Agentforce Salesforce Quality Assurance Tester **Cherokee Federal** · United States · `Remote` · `Full Time` 💼 **Уровень роли:** `Senior` 💰 **Компенсация:** `$100,000 – $120,000` 🕒 **Статус:** *Опубликовано: сегодня* · *Источник: Himalayas (JSON API)* --- ### Top Skills & Match 🎯 **Ключевой стек роли:** `[Salesforce-QA-Tester]` `[QA-Tester]` `[Software-QA-Tester]` `[Salesforce-Quality-Assurance]` `[Salesforce-Tester]` `[Salesforce-QA]` `[Salesforce-Automation-Tester]` `[Salesforce-QA-Engineer]` `[Salesforce-QA-Specialist]` `[Salesforce-Test-Analyst]` `[Salesforce-Quality-Engineer]` --- ### About the Role Agentforce Salesforce Quality Assurance Tester JD ***As required by our governmental client, this position requires U.S. Citizenship AND Secret Clearance*** Please Note: This position is pending a contract award. If you are interested in a future with Cherokee Federal , APPLY TODAY! We are accepting applications for this future anticipated need. Cherokee Federal is seeking a Salesforce QA Tester to support a federal Agentforce initiative, delivering AI agent capabilities on the Salesforce Public Sector Solutions platform. This role is responsible for developing and executing test plans; testing Agentforce agents, including topic and action routing and grounded prompt output; validating supporting Salesforce configuration and custom development (Flow, Apex, LWC, SOQL); testing integrations; managing defects; and ensuring quality across Agile releases. Ideal candidates have hands-on Salesforce QA experience, exposure to testing AI or agent-based systems, knowledge of Salesforce automation and integrations, experience with Jira or Azure DevOps, and the ability to support testing in a regulated federal environment. Compensation & Benefits Estimated Starting Salary Range for Salesforce QA – Agentforce: $100,000-120,000 Pay commensurate with experience. Full-time benefits include Medical, Dental, Vision, 401K, and other possible benefits as provided. Benefits are subject to change with or without notice. Responsibilities • Develop, maintain, and execute comprehensive test plans, test cases, and test scripts across Salesforce configuration, customization, and integration work throughout the release lifecycle. • Work with government leads and Product Owners to understand acceptance criteria, clarify testing scope, and confirm release timing for new enhancement requests. • Perform functional, regression, integration, end-to-end, and user acceptance testing (UAT) support across sprints and Salesforce releases. • Validate declarative configuration and automation, including Flow (record-triggered, screen flows, scheduled flows), approvals, validation rules, page layouts, and Lightning App Builder, ensuring intended behavior and operational accuracy. • Test custom development, including Apex, Lightning Web Components, and triggers, and perform backend validation using SOQL as needed. • Validate integrations between Salesforce and external systems (e.g., MuleSoft, REST/SOAP APIs, middleware), confirming data integrity across systems. • Test Agentforce agents, validating that natural-language utterances select the correct topic and invoke the correct action (Apex action, Flow, or prompt template), including near-miss utterances that should not trigger an action. • Validate prompt templates built in Prompt Builder for accuracy and proper grounding in source data (e.g., Data Cloud); test for hallucinated, incomplete, or off-topic responses. • Test agent guardrails and scope adherence, confirming agents decline out-of-scope requests and do not surface data outside authorized boundaries. • Design and execute agent test cases using Agentforce Testing Center, including batch evaluation against expected outcomes and multi-turn conversation flows. • Establish evaluation criteria for non-deterministic outputs (grounding, accuracy, completeness) rather than relying solely on exact-match assertions. • Log, track, and manage defects through resolution using tools such as Jira or Azure DevOps; clearly document reproduction steps, severity, and expected versus actual results. • Verify data integrity and reporting/dashboard accuracy, including exception paths and operational reporting needs. • Support Salesforce Public Sector Solutions activities, including release readiness, deployment validation across sandboxes and production, and post-release stabilization. • Ensure test coverage and QA practices are scalable, maintainable, and aligned with governance, auditability, and compliance expectations in a regulated environment. • Present formal and informal oral and written briefings to government managers; produce executive-ready test summaries, defect reports, and quality status updates. • Perform other job-related duties as assigned. Required Qualifications - Bachelor's degree with preferred study in Computer Science, Information Science, Information Systems Management, Math, Statistics, Operations Research, or Engineering and a minimum of four (4) years of experience. Six (6) years of work experience in a related field may be substituted for education. • Demonstrated experience performing QA and testing in an Agile delivery environment, including test planning, test case development, and defect management. • Proven ability to design and execute test cases from user stories and acceptance criteria, including exception paths. • Hands-on experience testing Salesforce applications, including declarative configuration and automation such as Salesforce Flow. • Experience validating custom development (Apex, Lightning Web Components, triggers) and performing backend validation using SOQL. • Experience testing Salesforce integrations with external systems (e.g., MuleSoft, REST/SOAP APIs). • Experience with defect-tracking and test-management tools (e.g., Jira, Azure DevOps, TestRail). • U.S. Citizenship is required. • Must pass pre-employment qualifications of Cherokee Federal . Preferred Qualifications • Hands-on experience testing Agentforce agents or other conversational AI / LLM-based systems. • Familiarity with Agentforce Testing Center, Prompt Builder, and Data Cloud grounding. • Working understanding on how to test non-deterministic AI output (grounding, hallucination, evaluation methodology). Key Skills • Strong written and verbal communication, including producing executive-ready test summaries and briefing senior government stakeholders. • Precise defect documentation: clear reproduction steps, severity, and expected versus actual results. • Direct collaboration with Product Owners and government leads to clarify acceptance criteria and testing scope. Company Information HESFP, LLC is a part of Cherokee Federal – the division of tribally owned federal contracting companies owned by Cherokee Nation Businesses. As a trusted partner for more than 60 federal clients, Cherokee Federal LLCs are focused on building a brighter future, solving complex challenges, and serving the government's mission with compassion and heart. To learn more about HESFP, visit cherokee-federal.com. #CherokeeFederal #AppC Cherokee Federal is a military friendly employer. Veterans and active military transitioning to civilian status are encouraged to apply. Similar searchable job titles: • Salesforce Quality Assurance Tester • Salesforce QA Tester - Salesforce QA Lead • Salesforce Testing Lead • Salesforce Agentforce QA • Agentforce Tester Keywords: • Salesforce, Lightning • Salesforce, Agentforce - Agentforce Prompt Builder • Agent Testing • Agentforce Testing Many of our job openings require access to government buildings or military installations. Candidates must pass pre-employment qualifications of Cherokee Federal . Please Note: This position is pending a contract award. If you are interested in a future with Cherokee Federal , APPLY TODAY! We are accepting applications for this future anticipated need. Originally posted on Himalayas
- Salesforce-QA-Tester
- QA-Tester
- Software-QA-Tester
- Salesforce-Quality-Assurance
- Salesforce-Tester
- Salesforce-QA
- Salesforce-Automation-Tester
- Salesforce-QA-Engineer
- Salesforce-QA-Specialist
- Salesforce-Test-Analyst
- Salesforce-Quality-Engineer
Наблюдалась 2026-09-30, впервые 2026-09-30, источник — Himalayas (JSON API).