Admissions Assistant
# Admissions Assistant **The Cambria International School & Jr College** · Kalyan, Maharashtra · `On-site` 🕒 **Статус:** *Опубликовано: 8 дней назад* · *Источник: Indeed* --- ### About the Role JOB DESCRIPTION – ADMISSIONS ASSISTANT 1. About the Institute Cambria International School & Junior College (TCIS) is an institution focused on providing a strong academic foundation along with holistic development of students. The school follows the Cambridge curriculum and is committed to maintaining high standards of education, student development, parent engagement and overall school operations. The institution provides a professional and collaborative environment where academic excellence, student well-being, parent experience and effective administrative processes are given importance. 2. About the Role The Admissions Assistant will support the Admissions and Counselling team in managing prospective parent enquiries, follow-ups, campus visits, admission coordination and student documentation. The role will also be responsible for Education Desk handling , including coordination and maintenance of educational and student-related documentation. The position requires strong communication, systematic follow-up, documentation accuracy and coordination with parents and internal departments. The Admissions Assistant will be expected to take ownership of assigned enquiries and requests from initiation to closure while ensuring timely updates in the designated systems and trackers. 3. Roles & ResponsibilitiesAdmissions & Enquiry Management - Attend to admission enquiries received through calls, walk-ins, website, social media, referrals and other channels. - Record and update all enquiries accurately in the CRM/ERP. - Make the first contact with new enquiries within the defined TAT. - Share accurate information regarding the school, curriculum, admission process, facilities, fees and documentation requirements. - Conduct timely follow-ups with prospective parents and maintain proper follow-up records. - Update the status and outcome of every enquiry/follow-up in the designated system. - Coordinate and schedule campus visits, counselling meetings and admission appointments. - Follow up with parents after campus visits and update the outcome accordingly. - Support the Admissions team during Open Houses, admission drives, events and other promotional activities. Education Desk & Documentation - Handle the Education Desk and coordinate parent/student requests related to educational documentation. - Receive, verify, organise and maintain student educational documents submitted during the admission and enrolment process. - Check documents such as previous school records, report cards, Transfer/Leaving Certificates, birth certificates, identity documents, academic records and other required documents. - Maintain a document-pending tracker and follow up with parents for missing or incomplete documents. - Coordinate with Academic, Administration, Accounts and other concerned departments for document verification and completion. - Maintain proper physical and digital records of student educational documents. - Coordinate requests for approved certificates, letters and other student-related educational documents. - Ensure that student files and documentation are complete, properly organised and easily retrievable. - Maintain confidentiality and ensure that student/parent documents are shared only with authorised personnel. Parent & Internal Coordination - Communicate professionally with parents through calls, WhatsApp, email and other approved channels. - Respond to routine admission and documentation-related queries and escalate specialised queries to the concerned department. - Track parent requests and commitments until closure. - Coordinate with Counsellors, Academic Heads, Accounts, Administration and other departments for admission-related requirements. - Escalate pending, delayed or sensitive matters to the Reporting Manager. Data & Record Management - Maintain accurate enquiry, admission, visit and documentation records. - Update CRM/ERP, enquiry trackers, follow-up reports, campus visit records and document trackers on a timely basis. - Prepare daily/weekly admission and follow-up reports as required. - Ensure accuracy and completeness of admission and student documentation records. - Ensure that no assigned enquiry, follow-up, parent request or documentation requirement remains unattended. 4. Skills & Experience Educational Qualification - Graduate in any discipline. - Candidates with qualifications in Business Administration, Management, Marketing, Education, Communications or related fields may be preferred. Experience - Prior experience in school admissions, education, front office, administration, counselling support, customer service, telecalling or documentation will be an advantage. - Experience in handling parents/students and maintaining educational records will be preferred. Skills & Competencies - Excellent verbal and written communication skills. - Strong parent-handling and interpersonal skills. - Strong follow-up and coordination abilities. - Good documentation and record-management skills. - Attention to detail and accuracy. - Good working knowledge of MS Excel/Google Sheets and CRM/ERP systems . - Strong organisational and time-management skills. - Ability to manage multiple enquiries and tasks simultaneously. - Professional, patient and service-oriented approach. - Ability to maintain confidentiality of student and parent information. - Ability to work effectively within deadlines and follow defined processes. Pay: ₹15,000.00 - ₹20,000.00 per month Work Location: In person
Наблюдалась 2026-10-04, впервые 2026-09-26, источник — Indeed.