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Administrative Coordinator - UAEN

NMC Health plcDubai

The Administrative Coordinator ensures efficient coordination across clinical operations and corporate support functions. This hybrid role bridges day-to-day healthcare operations and back-office corporate workflows, enhancing patient services and supporting strategic administrative processes. Additionally, he/she will support quality compliance activities, assist in accreditation processes, and maintain confidential records.

Administrative Support

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Manage and coordinate calendars, meetings, and appointments for the assigned HOD.

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Handle incoming correspondence, emails, and phone calls, ensuring prompt responses and appropriate follow-up.

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Take and distribute meeting minutes, ensuring action points are recorded and followed up.

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Coordinates marketing events and campaigns, including conferences, seminars, and workshops.

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Prepare and format reports, presentations, and official documents as required.

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Organize and maintain confidential records, files, and databases.

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Assist in drafting and reviewing policies, memos, and internal communications.

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Arrange travel, accommodation, and logistics for the executives when required.

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Serve as the point of contact for external stakeholders, including vendors, government entities, and partner organizations, when required.

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Ensure adherence to company policies and confidentiality standards.

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Care for their own and colleagues’ health, safety and wellbeing, and awareness and contribution to the environment.

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Perform any other job assigned by the Head of Department/Supervisor.

Operational & Quality Support

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Assist in tracking compliance with healthcare regulations and quality management standards.

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Support in coordinating internal audits, accreditation activities, and quality improvement initiatives.

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Compile and analyze data related to quality metrics and operational performance.

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Liaise with different departments to ensure timely submission of reports and documents.

Communication

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Exercise good judgment and maintain confidentiality in handling critical and sensitive information, records, and reports.

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Effectively and consistently communicate to administrative personnel and encourage interactive departmental meetings and discussions.

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Communicate the mission, ethics, and goals as well as the focus statement of the department.

Maintain a professional attitude and aptitude towards communication representing the company in every internal or external interaction.

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Bachelor’s degree (preferred)

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Minimum 1–2 years of experience in a similar role

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Excellent administrative and customer service skills

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Proficient in MS Office (Word, Excel, PowerPoint)

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Strong organizational, problem-solving, and communication skills

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Discretion and professionalism in handling confidential information

Fluent in English (Arabic preferred)

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