Account Manager & Operations Coordinator
# Account Manager & Operations Coordinator **Home Staging New England** · Lincoln, RI 02865 · `On-site` 🕒 **Статус:** *Опубликовано: вчера* · *Источник: Indeed* --- ### About the Role About Us We are a premier home staging company dedicated to helping real estate agents sell properties faster and for top dollar. From initial design to physical execution, we pride ourselves on exceptional customer service and seamless operations. The Role We are seeking an organized, proactive, and customer-focused Account Manager & Operations Coordinator to manage our existing client relationships and coordinate daily staging logistics. This is a hybrid position requiring 5–10 in-office hours per week at our Lincoln, Rhode Island office (primarily on Mondays), with the remaining hours completed remotely. While core daily task execution takes roughly 4 hours per day, this role operates on an on-demand responsiveness model . You do not need to be seated at a desk all day, but you must be available to respond promptly to phone calls, emails, texts, and Teams messages between 9:00 AM and 9:00 PM to serve active agents and coordinate moving teams. Key Responsibilities Account Management & Relationship Building: Maintain warm, ongoing relationships with our existing agent network. Conduct monthly check-ins with past or inactive agents to drive repeat business. Quotes & Client Onboarding: Send, track, and follow up on quote requests for existing and repeat clients. Cross-Department Scheduling: Coordinate consultation, staging, and destaging dates across design, warehouse, and logistics teams. Property Access & Pre-Job Confirmations: Confirm all consultations, stagings, and destagings the day prior, ensuring lockbox codes, key pickups, and property access details are verified. Feedback & Review Management: Solicit client feedback post-job, synthesize insights for executive leadership, and request public reviews following positive experiences. Real-Time Client & Team Communication: Manage incoming and outgoing phone calls, emails, and internal messaging to keep all departments aligned. Work Schedule & Location Total Hours: ~40 hours per week (Hybrid). In-Office Expectation: 5–10 hours per week at our Lincoln, RI office (Mondays required for weekly planning). Remote Expectation: Remaining ~30 hours worked remotely. Availability Window: Core daily administrative work takes ~4 hours, but prompt responsiveness (calls, texts, messages) is required on demand between 9:00 AM and 9:00 PM . Qualifications Strong background in account management, customer service, or administrative coordination (real estate or design experience is a plus). Excellent phone etiquette, interpersonal skills, and confidence making outbound relationship-building calls. Highly responsive, self-motivated, and comfortable operating in an on-demand environment. Exceptional organizational skills with strong attention to detail. Tech-savvy and proficient with email, text platforms, and Microsoft Teams. Located within commuting distance of Lincoln, RI . Compensation & Structure Base Salary: $750 / week ($39,000 / year) Tiered Performance Bonus Opportunity: Paid out monthly based on company sales targets and operational performance metrics: Tier 1 Goal: $500 monthly bonus ($6,000 / year potential) Tier 2 Goal: $1,000 monthly bonus ($12,000 / year potential) Tier 3 Goal: $1,500 monthly bonus ($18,000 / year potential) Total Target Earnings: $45,000 – $57,000 / year Pay: From $39,000.00 per year Work Location: Hybrid remote in Lincoln, RI 02865
Наблюдалась 2026-09-17, впервые 2026-09-16, источник — Indeed.