Account Manager
# Account Manager **Solitics** · רמת גן, מחוז תל אביב · `On-site` 🕒 **Статус:** *Опубликовано: 7 дней назад* · *Источник: Indeed* --- ### About the Role Account Manager The Account Manager owns the business relationship for a portfolio of Solitics customers: protecting revenue, growing accounts, and ensuring each customer has one coordinated business plan. The role reports to the Account Management Lead, within the customer-facing organization under VP Operations. Key responsibilities: - Own the account plan for each customer: stakeholders, decision-makers, objectives, opportunities, risks, and renewal dates. - Build relationships beyond the day-to-day contact, including executive sponsors and budget owners. - Lead renewal and expansion discussions and maintain an accurate portfolio forecast. - Remove executive-level obstacles such as missing sponsorship, unclear ownership, or budget gaps. - Lead recovery plans for at-risk accounts, assigning actions to the relevant teams. - Own new-brand and new-entity opportunities within existing customers, together with Sales. Success measures: - Revenue retention, commercial expansion, forecast accuracy, relationship depth, and reduced churn risk. - Who you'll work with: - Customer Success: shares the account day to day and owns product adoption and the success plan, which links to the account plan. - Customer Project Manager: tracks execution of cross-functional work; the Account Manager raises business urgency. - Delivery & Support: own implementation and incidents; the Account Manager joins when business-critical impact or executive communication is needed. - Sales: owns new-customer acquisition; the Account Manager owns live customers and partners with Sales on new brands or entities. What we're looking for: - 3-4 years of experience in account management, ideally in SaaS or martech. - A track record of owning renewal and expansion targets, and forecasting them accurately. - Comfortable building relationships with senior stakeholders and executive sponsors, not just day-to-day users. - Strong cross-functional coordination skills — able to bring in Customer Success, Delivery, Support, or Sales without owning their work. - A structured, plan-driven approach: comfortable maintaining an account plan and a recovery plan, not just responding to requests as they come in. - Familiarity with usage-based or subscription commercial models is a plus; exposure to financial services, iGaming, or e-commerce is an advantage given Solitics' customer base.
Наблюдалась 2026-09-30, впервые 2026-09-23, источник — Indeed.