Account Manager
# Account Manager **ProvidentCRM** · London W1T 1EB · `On-site` 🕒 **Статус:** *Опубликовано: вчера* · *Источник: Indeed* --- ### About the Role At Provident CRM, we’re all about helping businesses grow with the best CRM solutions. We’re looking for someone who’s excited, driven, and ready to make an impact as our new CRM Account Manager. If you love working in a fast-paced environment, building meaningful relationships, and creating real value for clients, this could be the perfect role for you. Responsibilities: - Build and maintain strong relationships with customers and key stakeholders. - Develop customer success plans and drive platform adoption. - Lead onboarding, training, and ongoing customer engagement activities. - Conduct regular customer reviews and identify opportunities for improvement. - Manage renewals and support upsell and cross-sell opportunities. - Collaborate with internal teams to ensure successful customer outcomes. - Monitor account health and proactively mitigate risks. - Partner with Marketing and Sales on customer advocacy and growth initiatives. Key Performance Indicators (KPIs): - Monthly CRM pipeline value generated - Monthly CRM Annual Recurring Revenue (ARR) closed - Expansion and cross- selling pipeline for current customers Desirable: · Essential at least 2 years of experience in B2B SaaS sales · 2+ years of experience in CRM SaaS solutions · Experience in cross-selling/expansion · Strong presentation and customer-facing skills, with the ability to build trust with senior executives · Entrepreneurial mindset with the ability to work independently to achieve goals · Good knowledge of the CRM industry, sales techniques, and market trends · Travel flexibility Job Type: Full-time Pay: £35,000.00 per year Benefits: - Company events - Company pension - Employee discount - Referral programme - Work from home Experience: - CRM: 1 year (required) Work Location: Hybrid remote in London W1T 1EB
Наблюдалась 2026-09-30, впервые 2026-09-29, источник — Indeed.