Account Manager

Job Summary

The Account Manager is a full-time role, preferably based in Los Angeles, CA. This role is responsible for managing and growing a portfolio of enterprise clients, serving as the primary point of contact for customer relationships involving connectivity, telecom, and digital services. Day-to-day responsibilities include understanding client business objectives, coordinating with internal teams to design and deliver solutions, and overseeing contract renewals, upselling, and cross-selling opportunities. The Account Manager monitors service performance, addresses customer issues, prepares proposals and presentations, and maintains accurate account records and forecasts. The role also involves participating in sales planning, market outreach, and collaboration with global teams to ensure seamless service delivery.

Qualifications

• Must demonstrate skills in account management, client relationship building, and customer success within B2B or enterprise environments
• Experience with consultative selling, solution-based sales, and managing sales pipelines, proposals, and contract negotiations
• Knowledge of telecommunications, networking, or digital services, and ability to understand technical offerings and translate them into business value
• Strong communication, presentation, and interpersonal skills, with the ability to work effectively across cultures and cross-functional teams
• Solid organizational, analytical, and problem-solving abilities, including accurate forecasting and reporting of account activity
• Comfort with CRM tools, productivity software, and basic data analysis to support account planning and performance tracking
• Bachelor’s Degree in Business, Marketing, Communications, or a related field, or equivalent relevant experience
• Prior experience in telecom, technology, or global enterprise solutions is highly beneficial

Pay: $5,500.00 - $6,000.00 per month

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance
• Work from home

Education:

• Bachelor's (Preferred)

Experience:

• Telecom: 2 years (Preferred)

Willingness to travel:

• 25% (Preferred)

Work Location: Hybrid remote in Glendale, CA 91203