Account Manager

Job Overview

As an Account Manager, you will build trusted business relationships, understand client priorities and coordinate responsive support. You will manage day-to-day account activity, communicate clearly and keep commitments organised, helping clients work effectively with your team.

Duties

• Manage B2B sales relationships, identify client needs and discuss suitable products or services.
• Negotiate terms professionally, follow up on opportunities and maintain accurate account information using IT systems.
• Coordinate customer service requests with colleagues, prioritising actions and keeping clients informed.
• Plan account activity and travel efficiently, using time management and organisational skills to meet agreed commitments.
• Your impact: Clear updates and well-coordinated support help clients resolve issues promptly and enable colleagues to respond with confidence.

Skills

Required: You bring clear communication, customer service, English language, IT, time management and organisational skills to manage accounts and support clients effectively. Driving is needed for travel associated with account responsibilities. Preferred: B2B sales and negotiation experience can help you develop client relationships, identify opportunities and reach practical agreements. A thoughtful, organised approach and willingness to collaborate will support consistent service across varied client needs.

Pay: From £27,500.00 per year

Benefits:

• Additional leave
• Casual dress
• Company pension
• Free parking
• On-site parking
• Private medical insurance

Experience:

• IT or Telco: 1 year (preferred)

Licence/Certification:

• Driving Licence (required)

Work Location: In person