Account Manager

Overview: We are an established interactive agency with a diverse mix of international clients. Due to business growth, we need an additional account manager to supplement our existing team of 16 developers, designers and managers.

Duties : You will be the main point of contact for two key clients, working closely with our managing partners and development team to ensure top service and the timely delivery of new features.

> Respond to client emails and calls promptly and clearly

> Turn client requests into defined tasks for our developers

> Test new work before delivery

> Participate in regular Zoom meetings

> Assist with compiling invoices

Skills :

> Excellent spoken and written English is essential.

> A positive and proactive attitude

> Well-organized and able to meet deadlines

> Comfortable using ChatGPT or Claude AI in your work; able to write effective prompts.

> Familiar with web and mobile app development and technical terminology (no coding required)

> At lest two years of experience in tech-related account management or client services

> Calm and professional under pressure

> Able to travel to client events 1 - 2 times per year

Pay: From $25.00 per hour

Expected hours: 40.0 per week

Benefits:

• Flexible schedule

Experience:

• technolofy-related account management: 2 years (Required)

Ability to Commute:

• Glendale, CA 91203 (Required)

Work Location: Hybrid remote in Glendale, CA 91203