Account Manager

Join GDT and be part of a dynamic team where innovation meets excellence! At GDT, our employees are the cornerstone of our success. GDT offers a people-first culture focused on inclusivity, growth, and innovation. Employees have access to career development opportunities, cutting-edge technology, and a collaborative environment. Employees are empowered to make a meaningful impact and are recognized for their contributions. As a global IT services company, we prioritize attracting, empowering, and retaining top-tier talent dedicated to delivering exceptional results.

Job Summary:

Account managers act as client advocates and work with internal departments to ensure that client needs are understood and satisfied. They assist with making additional sales/renewals, handling client complaints, collecting and analyzing data, and improving the overall customer experience.

Key Responsibilities:

· Create strategies to identify, qualify, and target prospective clients in key markets.

· Provide knowledgeable product and service strategy to leverage GDT within the marketplace.

· Develop proposals, deliver customer presentations, facilitate demos, and close the business.

· Provide full life-cycle account management on all assigned accounts.

· Cultivate relationships and become a trusted advisor to maintain and renew business opportunities.

· Exceed quotas in a competitive environment and complex sales structure.

Knowledge, Skills, and Abilities:

· Excellent communication and presentation skills.

· Ability to leverage existing relationships to establish new business opportunities for GDT.

· Exceptionally ambitious and sales-centric with the inherent need to exceed expectations.

· Aptitude to learn cutting-edge technology products and services across multiple vendors.

· Ability to build client rapport, leading to long lasting relationship and referrals.

· Highly polished and professional – both in demeanor and appearance.

· Flexible and adaptable to changing products, trends, methods, and procedures in a highly competitive environment.

Certifications:

Technical certifications and/or sales certification from one of our primary partners including Cisco, HPE, Dell/EMC, or VMware.