Account Manager

Job Responsibilities:

• Serve as the primary point of contact for key corporate accounts, nurturing long-term partnerships built on trust, sincerity, and continuous value creation.
• Deeply understand client corporate structures, culture, and business challenges to align the company's offerings with their strategic talent goals.
• Conduct regular performance reviews and check-ins with key client stakeholders (HR/OD Directors, L&D Leads, Business Unit Chiefs) to ensure high satisfaction and continuous ROI.
• Drive account growth by identifying cross-selling and up-selling opportunities across the company's core solution pillars:
• Leadership & Management Development
• the company's Sales Training & Enablement
• Executive Coaching & 360 Assessment Tools
• Business Acumen & Organizational Simulations
• Meet and exceed annual account retention and expansion revenue targets.
• Lead end-to-end proposal preparation, tailored solution design pitches, commercial negotiations, and contract renewals.
• Partner with the company's Technical Delivery team, Subject Matter Experts (SMEs), and international certified facilitators to translate client requirements into customized, high-impact learning paths.
• Oversee account operations to guarantee seamless execution from initial briefing through facilitation and post-training impact evaluation.
• Collect client feedback post-program to feed into the company's agile learning framework and continuous improvement process.
• Network within the Egyptian corporate HR and Business Development ecosystem to maintain a strong pipeline of enterprise leads.
• Stay current on trends, challenges, and shifts within the Egyptian market and regional L&D landscape.
• Represent the company at industry conferences, HR expos, and executive networking events.

Job Requirements:

• Bachelor’s degree in business administration, Marketing, Management, or a related field from a reputable university.
• Additional sales or business development certifications are an advantage.
• 5–7 years of consultative B2B sales experience, including account acquisition, development, and retention.
• Proven direct experience selling corporate training, learning and development, talent development, organisational development, HR consulting, or professional consulting services.
• Strong familiarity with the Egyptian corporate learning market.
• Proven track record of independently opening corporate accounts, generating qualified opportunities, developing pipelines, and achieving new-business revenue targets.
• Demonstrated success in growing strategic accounts through relationship expansion, repeat business, cross-selling, and long-term engagement planning.
• Strong CRM discipline, structured account development planning, accurate forecasting, pipeline management, and consistent prospecting activities.
• Excellent English and Arabic communication, professional business writing, confident presentations, and strong executive-level interpersonal skills.
• Highly accountable, proactive, curious, resilient, confident, disciplined, relationship-oriented, and commercially ambitious. Demonstrates ownership, integrity, and courage to challenge client assumptions professionally.
• Consistently polished, well-groomed, and professionally dressed to a standard suitable for meetings with senior executives and HR leaders. Carries a confident, composed presence that reflects positively on the company and its brand, both in person and on video meetings.

Pay: E£5,700.00 - E£26,000.00 per month

Work Location: In person