Account Manager

Overview

Epika Fleet is seeking a highly organized, detail-oriented Account Manager. In this role, you’ll be the central hub that keeps our service operations running smoothly. If you thrive in a fast-paced environment, enjoy problem-solving, and love working with people, this is your opportunity to make a direct impact on our customers’ success.

Responsibilities

What you will do:

• Own the schedule – manage and coordinate daily schedules for our mobile service technicians
• Support the field – process parts requests and ensure technicians have what they need to get the job done right
• Keep customers informed – provide clear updates on timelines, lead-times, and service expectations
• Maintain accuracy – update customer databases with current information and service details
• Bridge communication – serve as the link between customers, technicians, and department managers
• Support accounting – provide accurate maintenance contract billing information and prepare service invoices

Qualifications

What you’ll bring:

• Strong organizational skills with the ability to balance multiple priorities
• Excellent communication skills — clear, professional, and customer-focused
• Experience in service coordination, dispatch, or customer support within the equipment, trucking, or fleet service industry (preferred)
• A team player who thrives in a collaborative, fast-moving environment
• Detail-oriented mindset with a commitment to accuracy in scheduling, billing, and documentation

Benefits

Benefits:

• Competitive compensation based on experience
• Medical, dental, and vision benefits
• 401(k) with company match
• Paid time off and company holidays
• A growing organization with strong leadership and long-term opportunity
• An environment where relationships, follow-through, and reputation still matter

Pay Range

USD $24.00 - USD $30.00 /Hr.