Account Management & Business Operations Associate
# Account Management & Business Operations Associate **SafeAeon** · Pleasanton, CA · `On-site` 🕒 **Статус:** *Опубликовано: вчера* · *Источник: Indeed* --- ### About the Role Account Management Business Operations Associate Company: SafeAeon Inc. Location: Pleasanton, CA - On-site Experience: 0–3 years About SafeAeon: SafeAeon is a growing cybersecurity company focused on helping organizations strengthen their security operations and protect their businesses in an increasingly complex digital environment. We believe great companies are built by people who are curious, dependable, willing to learn, and ready to take ownership. At SafeAeon, you will have the opportunity to work in a dynamic cybersecurity business while gaining hands-on exposure to customer relationships, sales, marketing, business operations, and internal processes. You will work with experienced team members, learn how different parts of a growing business operate, and gradually take greater responsibility as your skills develop. This is a good opportunity for someone early in their career who does not want to be limited to one narrow function. The right person will have the opportunity to learn, contribute, build practical business skills, and grow professionally as SafeAeon continues to expand. Cybersecurity experience is not required for this position. We will help you learn the industry, our services, customers, processes, and technology environment. About the Role: SafeAeon is looking for a proactive, organized, and dependable Account Management Business Operations Associate to support customer accounts, sales activities, marketing initiatives, and day-to-day business operations. This is a hands-on role for someone who enjoys working with people, staying organized, solving problems, and making sure important tasks do not fall through the cracks. You will initially support multiple business functions while developing a strong understanding of SafeAeon's customers and operations. As you gain experience, you will be expected to take increasing ownership of customer accounts, processes, projects, and business activities. Key Responsibilities: 1. Account Management Customer Support - Coordinate with customers, partners, and internal teams and maintain professional and timely communication. - Manage customer follow-ups and ensure commitments and action items are completed. - Maintain accurate CRM records and account information. - Track customer activities, requirements, deadlines, and pending actions. - Support customer onboarding and ongoing account coordination. - Assist with customer renewals and related follow-up activities. - Help maintain strong customer relationships and a high level of customer satisfaction. - Identify customers’ questions, concerns, or requirements and coordinate internally to ensure appropriate follow-through. 2. Sales Business Development Support - Research prospective customers, industries, target markets, and potential business opportunities. - Support the sales team with prospect and account research. - Assist in preparing proposals, quotations, presentations, statements of work, and other sales documents. - Maintain accurate sales pipeline and opportunity records in the CRM. - Track opportunities, deadlines, next steps, and follow-up activities. - Coordinate meetings and follow-ups with prospects, customers, partners, and internal sales team members. - Help ensure sales opportunities continue progressing and important activities are completed on time. 3. Marketing, Outreach Events - Support marketing campaigns, customer communications, promotional activities, and business outreach initiatives. - Assist with preparation and coordination of marketing materials. - Support company participation in conferences, trade shows, customer events, and industry events. - Coordinate event registrations, schedules, logistics, meetings, and related materials. - Assist with pre-event and post-event follow-up activities. - Support other marketing and business-development initiatives as required. 4. Business Operations Administration - Coordinate internal and external meetings and maintain schedules when required. - Support internal business communications and coordination between teams. - Assist with occasional travel arrangements and related logistics. - Assist with insurance paperwork, business records, and other company documentation. - Organize and maintain business documents and operational records. - Track deadlines, pending activities, and administrative requirements. - Assist management and other teams with operational projects as required. - Help improve processes, organization, documentation, and day-to-day efficiency as the company grows. What Success Looks Like: A successful person in this role will: - Consistently follow through on commitments and assigned responsibilities. - Keep customer, account, and CRM information accurate and current. - Ensure customer and sales follow-ups happen on time. - Communicate professionally with customers, partners, and colleagues. - Keep projects, deadlines, meetings, and action items organized. - Produce accurate and professional proposals, presentations, and business documents. - Learn SafeAeon's services and the cybersecurity industry. - Become increasingly capable of managing responsibilities independently. - Identify problems early rather than waiting for someone else to notice them. - Look for ways to improve processes and make the team more effective. - Gradually take ownership of customer accounts, projects, and business activities. Qualifications Qualifications: - 0–3 years of professional experience. - Bachelor’s degree in business administration, Marketing, Management, Communications, or a related discipline preferred. - Recent graduates with strong internship, academic, customer-service, sales, or business experience are encouraged to apply. - Previous experience in customer service, account management, sales support, business operations, administration, or a related area is an advantage. - Strong verbal and written communication skills. - Strong organizational and time-management skills. - Ability to manage multiple responsibilities and priorities. - Strong attention to detail and follow-through. - Basic proficiency with Microsoft Office or Google Workspace. - Comfortable learning CRM platforms and other business software. - Cybersecurity experience is not required; training and industry exposure will be provided. The Person We Are Looking For: We care as much about attitude and potential as we do about previous experience. You may be a strong fit if you are: - Proactive — you take action instead of waiting to be reminded. - Organized — you can keep track of multiple activities and deadlines. - Dependable — people can trust you to complete what you commit to. - Professional — you communicate effectively with customers, partners, and colleagues. - Curious — you enjoy learning about business, technology, and cybersecurity. - Adaptable — you are comfortable working across different responsibilities in a growing company. - Detail-oriented — you notice small things that can make a big difference. - Resourceful — you try to solve problems and find answers. - Growth-oriented — you want to develop your skills and take on greater responsibility over time. Most importantly, we are looking for someone who takes ownership and follows through. Build a Career in Cybersecurity Cybersecurity is a dynamic and rapidly evolving industry. You do not need previous cybersecurity experience for this role. You will have the opportunity to learn about the industry while applying and developing your business skills. Work Environment This is an on-site position in Pleasanton, California. The role involves regular interaction with customers, partners, management, sales, operations, and other internal teams. The position is best suited for someone who enjoys a collaborative, fast-moving environment and is comfortable handling a variety of responsibilities. Equal Opportunity SafeAeon is committed to providing equal employment opportunities and creating a professional workplace where employees are treated with respect. Employment decisions are based on qualifications, performance, business requirements, and other job-related considerations in accordance with applicable law. Additional Information Interested? If you are motivated, organized, eager to learn, and interested in building your career with a growing cybersecurity company, we would like to hear from you. Apply by sending your resume to: recruitment@safeaeon.com
Наблюдалась 2026-10-16, впервые 2026-10-15, источник — Indeed.