Account Management Associate

Job Title: Account Associate

Job-Type: 6 months contract with potential for permanent employment

Reports To: Sr. Account Manager

Location: Jakarta

What you’ll be doing:

• Build strong, long-term relationships with clients and stakeholders
• Identify patterns and insights through data analysis and qualitative observations
• Develop operational assessments and provide strategic recommendations to partners
• Conduct regular training sessions for partners’ teams to ensure effective implementation of SOPs
• Prepare reports, presentations, and account review materials for clients
• Identify account growth opportunities and support partners in resolving operational issues when needed
• Conduct routine property inspections and submit inspection reports to ensure compliance
• Support contract renewals and negotiations

What makes you a great fit:

• Bachelor Degree in any major
• Preferably has experience working in the real estate, hospitality industry, and/or early-stage startup
• Tech-savvy (able to write product documentation and understand users’ pain points)
• Fresh graduates who are highly organized and have excellent communication skills are welcome to apply
• Excellent communication and relationship-building skills
• Data analysis and understanding are a must (minimum pivot table and basic excel formulas)
• Assertive and well organized
• Result oriented
• Always learning and having a continuous improvement mindset

Application Question(s):

• Do you have experience working directly with customers or external stakeholders?
• Do you have prior work experience in account management, client servicing, or a similar role?
• How would you rate your proficiency in Microsoft Excel and PowerPoint?
• Please indicate your current gross salary.
• Please indicate your expected gross salary.
• When is your earliest availability? (Notice period if any)

Willingness to travel:

• 75% (Preferred)

Work Location: Hybrid remote in Jakarta