Account Executive

Job Overview

As an Account Executive, you’ll build strong client relationships while supporting sales activities and delivering responsive service. You’ll connect with customers by phone and in writing, understand their needs, and help move inquiries and account requests forward. This role combines outbound calling, accurate data entry, and organized follow-through to create a positive client experience.

Responsibilities

• Contact prospective and existing clients to discuss products, services, and account needs.
• Respond to customer questions, provide customer support, and resolve service issues or route them to the right team.
• Maintain accurate client records, enter data, and prepare written communications using Microsoft Office and other computer tools.
• Follow up on calls and requests, coordinate client services, and keep account information organized.
• Your impact: Clear, timely communication helps clients get answers and support, strengthening their experience throughout the sales process.

Skills

• Strong communication skills, including phone communication, phone etiquette, client communication, and writing skills.
• Customer service, customer service problem-solving, and client services experience; call center experience is helpful.
• Sales ability, organizational skills, typing accuracy, and attention to detail for data entry.
• Technical proficiency and computer skills, including familiarity with Microsoft Office.
• English proficiency is required; bilingual or multilingual abilities are welcome. Cash handling experience is also useful.

Pay: From $22.00 per hour

Expected hours: No less than 20.0 per week

Work Location: In person