Account Director

You will be a commercially driven data person who owns key accounts and a revenue target, and can hold their own in a room with a client's data or CRM team. You don't need to code. You do need to turn a client's business problem into a data solution and explain it simply.

Must-have 1: Data knowledge

You'll be the main contact for big-brand clients, so they need real, hands-on understanding of:

- Data cleansing and data quality: matching, de-duplication, suppression, address validation - Single Customer View (SCV) projects: what they involve and why clients need them - Prospect data and data enrichment for marketing - Segmentation and propensity modelling - Ideally, some exposure to customer analytics such as lifetime value modelling, or revenue/billing assurance

Must-have 2: Commercial drive

This is not a pure account management or service role. You will:

- Have a track record of growing existing accounts through upsell, cross-sell and new projects - Sell consultatively: start with the client's problem rather than a product, spot opportunities, write proposals and shape scopes of work - Be comfortable negotiating pricing at senior level - Be happy being measured on revenue, and actively want that

Must-have 3: Relationships and delivery

- Comfortable with heads of department and C-suite, and with the client's data and operations teams - Works well with our analysts, developers and project teams to set realistic scopes and keep clients happy through delivery - Able to line-manage and develop an Account Manager

Background likely to fit

- 4+ years in data for marketing, data services, or a data/insight consultancy - Data bureaus, DM agencies and marketing service providers - Client-side experience with brands in energy, telecoms, financial services/insurance, retail or utilities - FastStats or similar tools: a bonus, not essential