Aba Case Coordinator (Spanish Bilingual)
# Aba Case Coordinator (Spanish Bilingual) **CrewBloom** · Remote · `Remote` 🕒 **Статус:** *Опубликовано: сегодня* · *Источник: Get on Board (LATAM)* --- ### About the Role - Organizational Expert: Capable of juggling a high-volume caseload without losing sight of the details - Effective Communicator: Able to navigate sensitive conversations with families and technical discussions with clinical leadership - Accountability-Driven: A self-starter who thrives in fast-paced environments and prioritizes tasks based on urgency and impact - Tech-Savvy: Proficient in Google Workspace/Microsoft Office and experienced with EHR or CRM platforms (Zoho experience is a plus) - Accuracy-Focused: A "zero-error" mindset regarding data entry and compliance documentation Strategic Scheduling & Staffing - Precision Matching: Pair RBTs/BTs with clients based on location, availability, language, and clinical fit - Schedule Optimization: Build and oversee comprehensive weekly/monthly schedules for the entire caseload - Rapid Response: Resolve scheduling disruptions (cancellations or PTO) with same-day urgency to maintain continuity of care - Capacity Monitoring: Track therapist workloads to prevent burnout while ensuring maximum coverage across service areas Authorization & Regulatory Compliance - Utilization Tracking: Monitor authorized hours to ensure full usage within approval windows, preventing revenue loss and ensuring Medicaid adherence - Proactive Renewals: Alert clinical and billing departments of upcoming authorization expirations well in advance - Data Integrity: Maintain meticulous, real-time records within Zoho and other EHR systems to ensure audit-ready documentation Cross-Functional Coordination - Primary Liaison: Act as the central point of contact for therapists regarding caseloads and logistics - Clinical Collaboration: Partner with BCBAs to ensure scheduling aligns with treatment plans and supervision mandates - Family Engagement: Communicate professionally with client families regarding session updates and confirmations - Onboarding Support: Work with the Intake team to transition new clients from approval to their first session smoothly Data Management & Reporting - Performance Metrics: Generate weekly reports for the Operations team detailing coverage rates, utilization, and staffing gaps - Trend Analysis: Identify and flag patterns in cancellations or no-shows to inform future workforce planning - Real-Time Updates: Ensure all data entry in Zoho is completed on the same business day the change occurs
Наблюдалась 2026-09-30, впервые 2026-09-30, источник — Get on Board (LATAM).